Privacy Policy for Text Messaging

Effective Date: 03/01/2025

 

1. Introduction Bastrop County Long Term Recovery Team ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Grasshopper VOIP Service for text messaging.

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2. Information We Collect When you use our text messaging services, we may collect:

• Phone numbers of message senders and recipients

• Message content

• Date, time, and delivery status of messages

• Device and usage information

 

3. How We Use Your Information We use the collected information to:

• Facilitate and deliver text messages

• Improve our services and customer support

• Comply with legal and regulatory requirements

• Prevent fraud, abuse, or security threats

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4. Information Sharing and Disclosure

We do not share your mobile information with third parties for marketing purposes. We may share information with:

• Service providers assisting in text message delivery and support

• Legal authorities when required by law

• Other parties with your consent

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5. Data Security We implement reasonable security measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

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6. Data Retention We retain text message data for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

 

7. Your Choices You may opt-out of text messaging by replying "STOP" to any message. For assistance, contact us at (512) 521-3001.

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8. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date.

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9. Contact Us If you have any questions about this policy, please contact us at: Bastrop County Long Term Recovery Team (512) 521-3001.